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Dispute Resolution Policy

Last Updated: 01.01.2025

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At GammaSigma Capital ("Company," "we," "us," or "our"), we strive to resolve disputes efficiently and in a fair manner. This Dispute Resolution Policy outlines the procedures for resolving conflicts that may arise between us and our users, clients, or any other parties ("you," "your"). By using our website ("Website") and services ("Services"), you agree to the following terms regarding the resolution of disputes.

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1. Informal Resolution

We encourage you to first contact us directly to address any concerns or issues. Often, disputes can be resolved quickly through direct communication. If you have a problem or complaint about our services, please reach out to our customer service team at:

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GammaSigma Capital
contact@gammasigmacapital.com


We will make reasonable efforts to respond to your inquiry promptly and to resolve any concerns you may have.

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2. Mediation

If informal discussions do not resolve the dispute, we agree to attempt to resolve the matter through mediation before initiating formal legal proceedings. Mediation involves a neutral third party who facilitates discussions between the parties to help reach a mutually acceptable resolution. The mediator’s role is to assist in finding common ground but not to make binding decisions.

Both parties will agree to participate in good faith and to share relevant information during the mediation process. Mediation costs will typically be shared equally between the parties unless otherwise agreed.

3. Arbitration

If the dispute cannot be resolved through informal communication or mediation, both parties agree to resolve the dispute through binding arbitration, rather than through litigation in court.

  • Arbitration Rules: The arbitration will be conducted in accordance with the rules of [insert relevant arbitration body or institution, e.g., the American Arbitration Association (AAA) or the International Chamber of Commerce (ICC)].

  • Arbitrator: The dispute will be decided by a single arbitrator who is neutral and independent. The arbitrator will have expertise in the subject matter of the dispute.

  • Location: The arbitration will take place in [insert jurisdiction/city] or as otherwise mutually agreed.

  • Binding Decision: The arbitrator’s decision will be final and binding on both parties. The arbitrator has the authority to award legal fees, costs, and damages, if applicable.

  • Costs: The cost of arbitration will be shared equally between the parties, unless otherwise determined by the arbitrator.

4. Jurisdiction and Venue

In the event that a dispute cannot be resolved through informal discussions, mediation, or arbitration, the parties agree that the dispute will be resolved in the courts of [Insert Jurisdiction, e.g., "the State of California" or "the United Kingdom"].

  • Governing Law: These dispute resolution procedures and any disputes arising from them shall be governed by and construed in accordance with the laws of [Insert Jurisdiction].

  • Exclusive Jurisdiction: Both parties consent to the exclusive jurisdiction of the courts of [Insert Jurisdiction], and the venue for any disputes shall be in [Insert Court Location, e.g., "the courts of [City]"].

5. Class Action Waiver

You agree that you will not initiate or participate in any class action, collective action, or representative proceeding against GammaSigma Capital. All disputes must be resolved individually and may not be combined with any other claims or parties.

6. Exceptions to Dispute Resolution Process

The following types of disputes are not subject to the dispute resolution process outlined above and may be pursued through a court of competent jurisdiction:

  • Claims involving intellectual property rights, including but not limited to trademark, copyright, and patent infringement.

  • Claims related to violations of applicable laws or regulations that cannot be waived or modified by agreement.

  • Claims where injunctive relief is sought to protect proprietary or confidential information.

7. Waiver of Jury Trial

You and GammaSigma Capital both waive any right to a trial by jury in any dispute that is subject to arbitration or litigation in accordance with this policy.

8. Force Majeure

Neither party will be liable for any delay or failure to perform its obligations under this policy if such delay or failure is caused by circumstances beyond their reasonable control, including but not limited to natural disasters, pandemics, strikes, or other events that prevent or hinder performance.

9. Changes to Dispute Resolution Policy

We reserve the right to update or modify this Dispute Resolution Policy at any time. When changes are made, we will update the "Last Updated" date at the top of this page. Any modifications will apply to disputes arising after the date of the updated policy.

We recommend that you review this policy periodically to stay informed of any changes.

10. Contact Us

If you have any questions or concerns regarding our Dispute Resolution Policy or any disputes related to our services, please contact us at:

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GammaSigma Capital
contact@gammasigmacapital.com

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